This feature is a question-and-answer session with a new Blount County Chamber member. So, here we go with our 204th installment visiting with Cheyanne Channie Marston, Executive Director and Founder of C.C.Marston & Company which assists those looking for answers regarding senior health care options.
Describe more about what you do. We work with the aged and their loved ones so they can confidently navigate the challenges of this life stage. We advocate, counsel and advise. We listen, direct and care. We want seniors to focus on living and enjoying, and not spend time worrying, toiling or regretting.
How do you further assist? Mostly we consult with older adults and their loved ones to help them see what options are available when crises arise. Most people don’t know how to hire let alone vet in-home care givers. Most people don’t know what to look for or what questions to ask when considering long term care or assisted living options. Most people don’t know what home modifications to make in order to stay living in their own home longer. We help with all of that; we tour facilities with you, we ask the hard questions, we make recommendations and suggestions. We don’t pressure you in one way or another, we work with you until you are confident in making those choices for yourself.
How did you get started? After moving to the area several years ago, which was right after the most recent Medicare overhaul and right before COVID, these two events put a great damper on Cheyanne’s career in the field of Occupational Therapy. With marketable skills, even without a formal employer, she was able to keep afloat with several private clients who needed services she could provide. This experience showed that it’s more than possible to be independent and that you don’t have to work for someone else. With that, the seed for starting this business was planted.
Describe your customers. Our customers are primarily the elders in our community, but also their loved ones (family and caregivers). We hope to be a resource for the disabled as well.
What do you enjoy about the business? Feeling as if I make an impact but mostly it’s connecting with people. We have a lot to offer and we want people to utilize us, but the human connection is what it’s really all about.
I really am passionate about what it is that I aspire to do and the difference I want to make. Advocacy, connection, support, and a proactive combatter of loneliness are some of the things I want people to associate with me when they think of the services I provide. I want to be the stand-out, and viewed as the authority in my field, the person that comes to mind when a need arises that I can help with.
