This feature is a question-and-answer session with a new Blount County Chamber member. So, here we go with our 224th installment visiting with Ronny McLendon with Big Peach Car Wash. Big Peach creates a consistent, community-based experience in a market that often lacks on those things. We are all about giving back to our community, as we wouldn’t be here if it weren’t for them! We are ultimately in business to help others, while serving Christ.
What does your business do? We create a premium, small town feel express car wash experience. However, it’s about more than just your car. We want to make sure that YOU are shining as much as possible.
How did you get started? We tried it out in our first location, Forsyth. Let me tell you, the outpour of support from our community was beyond overwhelming. After that, we made a name for ourselves and our business. The name and brand we built has been known for top-notch customer service, and that’s what keeps our customers coming.
Who is your mentor? Our owners have guided me more than I can imagine in the business world, given that they had so much prior experience. Although they helped me on the business side, nothing would have been possible without the support of my husband, Hunter.
Describe your customers. Our customers are family. We try to get to know each and every one of them. Like I said, it’s more than just the car. We want to make sure YOU are the best version of yourself.
Name three things you wish you knew when you started. Having the right team and a strong work environment makes all the difference.
Processes and structure help everything run smoother—for both staff and customers.
Being involved locally builds relationships that go way beyond just business.
What do you enjoy most about your business? I enjoy the positive and rewarding work environment we’ve created. Our team truly loves one another, and that’s what makes it feel like I’m not even at work.